Tymedia Support

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Latest activity by Tymedia Support
  • Tymedia Support created an article,

    My game is crashing, freezing, or won't open!

    Please try the following: Check your device's internet connection Force close open applications Check your device's internet connection Make sure you have the latest update for the app Make sure y...

  • Tymedia Support created an article,

    How do I save my progress?

    Sign in to Facebook so your progress can be saved and so you can play with friends.   

  • Tymedia Support created an article,

    Why can't I make a purchase?

    Sometimes the app stores may cancel an order or place a hold on a purchase for security reasons. When an order is cancelled, it can take some time for the credit to go back to your account. Tymedia...

  • Tymedia Support created an article,

    I didn't get my order!

    Orders should be delivered almost immediately to your game. Occasionally, when a delay occurs, they may take up to 24 hours to arrive. Tip:  Try exiting the game and logging in again. This may spee...

  • Tymedia Support created an article,

    Confetti

    You can use the Confetti booster to distract and temporarily freeze your customers while you make their food.  You can purchase Confetti boosters in the shop.  

  • Tymedia Support created an article,

    King Cake

    King Cakes are boosters that you can collect after unlocking the bakery. They are replenished every 4 hours and you can have a maximum of 25 King Cakes.     Serve King Cake to your customers to kee...

  • Tymedia Support created an article,

    What are Boosters?

    Price Doubler - Need to make more money to beat a level?  Select this booster from the level start screen to earn double the amount of coins during the level!   Quick Cook - Need to cook your fo...

  • Tymedia Support created an article,

    What is the difference between Coins and K-Stars?

    There are 2 types of currency you can earn in-game: Coins and Spoons Coins are earned from playing and winning levels. Coins can be used to upgrade kitchen equipment and ingredients. Coins do not ...

  • Tymedia Support created an article,

    What is an extra shift?

    If you see a pink level on the map, you've found an extra shift! These will appear randomly for levels that you have beat all three tiers.  Play these levels to earn extra coins.  

  • Tymedia Support created an article,

    What is a Restaurant Review?

    Restaurant Reviews are earned by replaying levels.  You’ll see a key icon on the map until you have received the restaurant review for the level.