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  1. Tymedia
  2. Fairytale Frenzy

Fairytale Frenzy

Gameplay

  • How to Play?
  • How can I get free coins?
  • How can I choose the Cannon’s direction?
  • What are boosters?
  • What are special items?
  • What are lives (hearts) and how do I get them?
See all 17 articles

Coins and Purchases

  • What are coins and how do I get them?
  • How can I buy coins? 
  • How do I pay for my purchases?
  • I can’t make a purchase?
  • Do I have to spend money to play Fairytale Frenzy?
  • Where do I find my purchase history?
See all 13 articles

Game Progress

  • I lost my progress
  • I beat a level and quit the game, but my progress did not save.
  • I updated the game and lost my progress!
  • I lose my progress whenever I receive a phone call or suspend the app.
  • How can I reset my progress?

Updates

  • Where are the new levels?
  • How can I update the game?
  • I cannot update the game

Troubleshooting

  • I bought extra moves but too many coins were taken
  • My lives aren't synced when I change devices
  • How can I exit the game?
  • How can I play the game in Landscape mode?
  • How do I stop receiving notifications?

Facebook Account

  • I can't invite a friend or see them on the leaderboard.
  • How can I save my progress other than using Facebook?
  • I can't see my Facebook friends
  • How can I change my Facebook account?
  • I logged in/out Facebook lost my progress!
  • I can't connect to Facebook

Safety and Security

  • Fraudulent Purchase
  • I saw a link offering free or unlimited lives/coins/items.

Fair Play

  • Cheating
  • Fair Play Policy
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